Version 7.2 | Effective Date: April 25, 2026 | Last Updated: April 25, 2026
Splash Rides Ltd, a company registered in England and Wales (“Splash Rides,” “we,” “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our mobile applications, website, and related services (the “Platform”). This policy applies globally to all users of the Platform and complies with the EU General Data Protection Regulation (GDPR), UK GDPR, and applicable privacy laws worldwide.
| Category | Data | Purpose |
|---|---|---|
| Account Info | Name, email, phone number, password | Create and manage your account |
| Profile Info | Profile photo, bio | Display to other users |
| Payment Info | Credit/debit card details (processed and stored by Stripe — Splash Rides never stores card numbers) | Process payments |
| Verification Docs | USCG license, government-issued ID, boat registration, insurance certificates | Verify Service Provider credentials |
| Communications | Messages sent through the Platform’s in-app messaging | Facilitate communication, resolve disputes, enforce policies |
| Reviews | Ratings and comments | Help Users make informed decisions |
| Terms Acceptance | Record of Terms/Privacy acceptance, IP address at time of acceptance, version accepted, timestamp | Legal compliance and recordkeeping |
| Category | Data | Purpose |
|---|---|---|
| Device Info | Device model, OS version, unique device identifiers | App functionality, troubleshooting |
| Location Data | GPS coordinates (only with your explicit permission) | Show nearby boats, enable trip tracking |
| Usage Data | Pages viewed, features used, session duration | Improve the Platform |
| Log Data | IP address, browser type, access times, referring URLs | Security, fraud prevention, analytics |
We use your information to:
We do not sell your personal information. We share information only in these circumstances:
When you make a booking, limited information is shared between Renters and Service Providers (e.g., first name, profile photo, booking details) to facilitate the trip.
We require all third-party service providers to maintain the confidentiality and security of your information.
We may disclose information to: (a) comply with applicable law, regulation, or legal process; (b) enforce our Terms of Service; (c) protect the rights, property, or safety of Splash Rides, our Users, or the public; (d) respond to lawful requests by public authorities, including law enforcement.
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in advance.
We implement industry-standard security measures including:
No system is 100% secure. While we strive to protect your information using commercially reasonable measures, we cannot guarantee absolute security.
Depending on your state of residence, you may have the following rights:
To exercise these rights, email us at privacy@splash-inc.com. We will respond within 30 days (or within the timeframe required by your applicable law).
California residents have additional rights under the California Consumer Privacy Act and the California Privacy Rights Act, including: the right to know what personal information is collected and how it is used; the right to delete personal information; the right to correct inaccurate information; the right to opt out of the sale or sharing of personal information; and the right to limit use of sensitive personal information. We do not sell or share personal information as defined by the CCPA/CPRA.
If you reside in a state with a comprehensive consumer privacy law, you may have rights similar to those described above. We honor all applicable state privacy rights. Contact us at privacy@splash-inc.com to exercise your rights.
The Platform is strictly for users 18 years of age and older. We do not knowingly collect information from individuals under 18. If we learn that information from a minor has been collected, we will delete it immediately. If you believe a minor has provided us with personal information, please contact us at privacy@splash-inc.com immediately.
We collect precise location data only when you grant explicit permission through your device settings. You may revoke location access at any time through your device settings. Location data is used to show nearby boats, enable real-time trip tracking, and improve the Platform. We do not sell location data to any third party.
Some browsers transmit “Do Not Track” signals. We currently do not respond to Do Not Track signals, as there is no industry-wide standard for compliance.
The Platform is available globally. Splash Rides Ltd is based in the United Kingdom and processes data within the European Economic Area (EEA) and the UK. Where data is transferred outside the EEA (for example, to cloud service providers), we ensure appropriate safeguards are in place in accordance with GDPR requirements, such as Standard Contractual Clauses. For UK users, transfers comply with UK GDPR requirements. For other jurisdictions, we comply with applicable local data protection laws.
We may update this Privacy Policy periodically. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. If we update this policy, you will be required to review and accept the updated version before continuing to use the Platform.
Splash Rides Ltd — Registered in England and Wales
Privacy: privacy@splash-inc.com
Legal: legal@splash-inc.com
Users may lodge a complaint with their national data protection authority. In the UK: ico.org.uk. In Spain: aepd.es. EU Online Dispute Resolution: ec.europa.eu/consumers/odr.